How To Find Polaris Bank Customer Care Number


How To Find Polaris Bank Customer Care Number – Every bank in Nigeria has its customer care number through which customers can reach out to the bank representative and relate any problem they are encountering. You don’t have to go the bank and spend hours on queue; the customer care representative on the other end of the line when you call with attend to you and make sure to solve your problem the best way they can.

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Polaris Bank is a large financial service provider in West Africa and has it’s headquarter in Lagos State, Nigeria. It was established on September 24, 2018; some people see it as the former Skye Bank whose license was revoked by the Central Bank of Nigeria (CBN).

In this article, we are going to be showing you Polaris Bank customer care number and also tell you everything you need to know about Polaris Bank

What Is The Polaris Bank Customer Care Number?

All the banks in Nigeria have a customer care number which you can call when you are having any issues with your bank account. When you call this number, a customer care representative will attend to you and see how they could help you with any problem you are having.

The Polaris Bank customer care number is 0806 988 0000.

Requirements To Know Your Polaris Bank Account Balance

Some of the requirements you must meet or have for you to check your Polaris Bank account balance are:

  • Polaris Bank account number
  • Mobile phone number registered with Polaris Bank
  • Smartphone, cellphone or computer
  • Internet connection
  • Network signal
  • Polaris Bank Mobile banking
  • Internet Banking Account with Polaris Bank

How To Check Polaris Bank Account Balance

Since banking has been made easy for customers, you don’t have to go to the bank to check your account balance. As a customer of Polaris Bank, there are some ways you could check your account balance using your phone and we will be showing you that shortly.

We will be looking at four ways you can check you Polaris Bank account balance and they are:

  • Mobile Banking
  • Internet Banking
  • USSD Code
  • SMS

How To Check The Polaris Bank Account Number Using Mobile Banking

Checking your account balance using mobile banking means using the bank’s mobile application. Most of the banks in Nigeria now have mobile application that you can install from your Google Playstore for smartphone and Apple store for iPhones.

You will have to download the Polaris Bank mobile application and then sign-up and register your username and password, then go to the Polaris Bank branch closest to you to activate the application or you can do that on phone.

Once you have all these set, checking your account balance becomes simple as you will not have to visit the bank again.

These are the steps in checking your Polaris Bank account balance on the Mobile Application:

  • Make sure you have internet connection on your phone
  • Open the mobile application on your phone
  • Sign in by putting your password and you can decide to sign in with your biometrics (fingerprint) instead of your password
  • Go to transaction history on the menu and you will see your account balance at the top.

How To Check Your Polaris Bank Account Balance Internet Banking

This is another easy was to check your account balance online but you must have internet connection. Let’s look at some of the steps to follow in checking your account balance.

  • Visit the official Polaris Bank Nigeria website here:
  • Click on “Internet Banking” at the top corner of the site
  • Enter your online banking username and password click continue
  • After you have signed in to your account, go through the menu to check your account balance

Sometimes, your account balance will show on the dashboard.

How To Check Polaris Bank Account Number Using USSD Code

This method of checking your Polaris Bank account require a code and the code is *822#. It is available for all the networks in Nigeria, so if you are using MTN, Glo, Airtel or 9mobile, you can access this method.

You don’t need to have an internet connection to use this method. So the steps to check your Polaris Bank account balance using USSD Code are:

  • Dial *833# on your phone number that is linked with your Polaris Bank account
  • Enter “6” and press send
  • Wait for a while and then you will receive an SMS          from Polaris Bank with your account balance

How To Check Polaris Bank Account Number Using SMS

By using the Polaris Bank USSD Code, you will receive an SMS showing your account balance.

How To Enroll For Polaris Bank USSD Code

If you have an existing Polaris Bank ATM card or debit card that is linked to your account, then you will have to follow the steps:

  • You will dial *833*1#
  • You will see a list of masked debit card numbers linked to your account
  • You will have to select your preferred debit card
  • You will enter the 4-digit Personal Identification Number (PIN) for the selected debit card
  • You will then create a new 5-digit PIN.

How To Purchase Airtime With Polaris USSD Code

You can use the Polaris Bank USSD Code to purchase airtime for yourself and also for others.

For you to purchase airtime for yourself, you will just have to dial *833*Amount# to recharge your line regardless of the network operator (MTN,Glo, Airtel and 9mobile).

You should know that this will only work if your phone number is what you used to open the Polaris Bank account. You can purchase airtime anywhere and anytime.

To purchase airtime for others, you will have to dial *833*Amount*Phonenumber# and it is available for all network operator (MTN, Glo, Airtel and 9mobile).

Final Note

Banks are doing everything they can to make sure that their customers are satisfied with their services and so they create avenue for customers to reach them even without coming to the bank.

So with the Polaris Bank customer care number, you can talk to a Polaris Bank customer care representative when you encounter any challenge using the banking services.

They will attend to you and try to solve your problem in the best of their ability and if they can’t, they would refer you to the Polaris Bank branch that is close to you.

Polaris Bank doesn’t have a dedicated WhatsApp chat number which customers can use to chat with a representative from the bank.